Salesforce CTI That Just Works — Where You Work

No integrations. No syncing. No devs. Just calls, logging, and control — directly in your Salesforce org.

Call Back in Seconds.
Win the Deal Before Anyone Else.

Speed-to-lead is the #1 driver of deal conversion — and now, it’s built directly into Salesforce.

78% buy from
first caller

With DialForce, your team calls back in seconds — from inside Salesforce.


360% Increase in
close rate

When leads are called within the first minute, close rates skyrocket.


$1M lost to
slow follow-up

CTIs with sync issues cost pipeline. Native voice stops the leak.


It Just Works — Right Inside Salesforce

From the first call to the last report, DialForce handles every step natively

— no toggling, syncing, or confusion.

All-in-One Agent Panel — Natively Inside Salesforce

Give your reps everything they need — without ever leaving the record. Smart Panel lets agents place calls, log activity, send SMS, tag outcomes, and view prior interactions — right inside the lead, contact, case, or opportunity.

Smart Panel

Click, Call, and Route — No More Missed Leads

Whether it’s lead assignment, IVRs, VIP routing, or last-agent recall — DialForce handles it all from inside Salesforce. Agents get screen pops, instant click-to-call, and smart fallback logic without touching another platform.

Call Routing

Run Your Voice System From Salesforce Setup

No more vendor dashboards or API juggling. With DialForce, your Salesforce Admins configure routing, assign numbers, manage users, and monitor logs — all within familiar Setup menus and Flow Builder.

Admin Tools

Know What’s Happening — With No Data Gaps

Track call volume, missed calls, wrap-up codes, and handle times with prebuilt dashboards. Access full call recordings and audit trails — all stored inside Salesforce for clean reporting and compliance.

CTI - Analytics

Corporate Finance

From Zero to Native CTI in Under 5 Minutes

It takes just three steps to activate DialForce inside your Salesforce org — no code, no confusion.

1

Connect Your Twilio AccountPaste your Twilio auth keys securely. Bring your own numbers or purchase new ones from Twilio.

2

Assign Users & RolesSelect who can make calls, access logs, and route leads — using standard Salesforce profiles and permissions.

3

Start Calling Inside SalesforceOpen any lead, contact, or case — the Smart Panel is ready to go. Start calling with one click.

Security, Privacy, and Compliance — Built In

DialForce logs, stores, and secures all voice data inside your Salesforce org — with full audit trails, encryption, and access controls baked in.

Own Your Voice Data

All call logs, recordings, and activity histories are stored directly inside your Salesforce records — no syncing, no external storage.

Role-Based Access

DialForce respects Salesforce permission sets, so only the right users can access call data, recordings, or routing configs.

Audit Trails & Logs

Track every agent action, config change, and call event. Ideal for regulated industries like finance, healthcare, and education.

GDPR & CCPA Ready

Easily export or delete call data tied to a record. Regional compliance controls supported via Twilio region selection.

Already Powering Teams Like Yours

Sales, support, and RevOps teams rely on DialForce to simplify voice and get back time.

Common Questions About DialForce Setup & Use

Built natively for Salesforce Admins — and fully backed by our team. You’re not in this alone.

No. If you’re a Salesforce Admin, you’ll be fully comfortable configuring DialForce. Setup takes ~10 minutes, and we guide you through each step.

A Salesforce org and a Twilio account. That’s it. DialForce installs from the AppExchange and connects securely to Twilio via OAuth.

Yes — use Salesforce Flow to build routing rules based on owner, round robin, time, or even custom object logic.

Yes. All data lives within Salesforce and your Twilio account. We’re GDPR and CCPA-ready, and support field-level encryption, audit logs, and permission controls.

You retain your Twilio numbers, call logs, and setup. You’re never locked in. DialForce is non-invasive and doesn’t overwrite or extract data.

Yes — our team is available to help you get up and running, and we offer 24/7 support during and after onboarding.→ Request a Demo

Start Calling Smarter — Right Inside Salesforce

Prefer a walkthrough? We’ll guide you step-by-step.